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Espaços WEB CRM is committed to protecting the privacy of its customers and the users of the different websites it supervises. Therefore, Espaços WEB has prepared this Privacy Policy explaining our privacy practices and the different ways we collect and use your information.
Personal id information may be requested whenever you ask more information about a service or fill in a form, whenever you subscribe to our communications, to access areas with mandatory registration or other activities on the website.
There is no obligation to provide personal information - this is a decision made by the user. However, in case you do not provide this personal data, you may not be able to complete the service subscription or obtain material available for download.
Information is collected whenever a user visits our websites, such as IP address, domain name, etc. This information, together with the data provided, allows us to better customize the user's visit.
Data is used to the following purposes:
a) Provide information about new products or services, product updates, sending commercial newsletters, SMS, informative e-mails and to make inquiries and research about future products or upgrades;
b) Inform you about special offers that may be of your interest;
c) Create relevant content for the user;
d) For our product and services creation and update barometer that allows us to understand the user's needs;
e) Authorizing document downloads or informative material, to gain access to services or to participate in other activities chosen by the user;
f) Quickly find services or information about products that are relevant to the user.
a) In order to ensure your personal data’s safety, we have established several safety measures in different protection levels. Your personal data is kept on safe networks that only a limited number of people have access to. These people have special access rights and are committed to respect and keep your information private.
b) Nevertheless, whenever you provide personal data on the Internet, there is always a risk that your data may be accessed by and used by third parties out of our control. We will always take all necessary measures and efforts to protect your personal information and your privacy, but we cannot guarantee the safety of the information you provide through the Internet.
Your personal information will not be sold or rented to third parties. From time to time, we may get in touch with you in the name of a business partner about specific offers that you may be interested in.
Besides GTSoftLab's companies and according to the points we have mentioned above, we will not sell, trade or transfer your personal data to third parties in any way. You may, at any time, choose not to allow us to share your personal data with third parties. This request may be done through our Internet page on the contact section or simply by sending us an email.
In order to improve the services we provide, we may include links to third parties websites merely for your own convenience. Each website has its own Privacy Policies so we advise you to read them whenever using those external websites.
a) GTSoftLab's services use cookies. A cookie is a single text file that a website sends to your browser's software and that allows a website to customize the information that is going to be presented to you, always according to your browsing preferences. We may use cookies to customize your pages or to "remember" you whenever you subscribe to products or services. In case you do not want us to install cookies in your browser, you may set it up to reject cookies. By rejecting cookies your ability to user some of our services on the website will be affected.
b) Cookies are also used to track visits on our websites. The information that is collected helps us optimize the websites contents, navigation and performance.
We allow you to unsubscribe to our information in many different ways. We will take all necessary measures and efforts to verify your identity before we grant you access or make any amendments.
These policies may be modified due to changes made to the legislation or even due to new Internet developments. Therefore, we have the right to make any changes and we ask you to please visit our page on a regular basis since these changes may affect your visit on our website.
Both our websites and the information that is collected is managed by GTSoftLab. GTSoftLab has its own servers infrastructure. We will take all necessary measures and efforts to protect your personal data and they will always be managed according to the current GDPR law, just like this Privacy Policy.
Information and rectification
At any time, you may require us to inform you about the personal data concerning you stored by us or to rectify incorrect personal data. Please send an email to info@espacos-web.com. Upon receipt of your email, we will process your request without delay.
Erasure
You may at any time request the erasure of the personal data concerning you and stored by us by sending us an email to info@espacos-web.com. Upon receipt of your email, we will erase your personal data without delay and irrevocably to the extent that we do not have any legal obligation to retain your personal data or the processing does not serve the establishment, exercise or defense of legal claims. Please note that following erasure we will no longer be able to refer back to the data provided by you.
Enquiries concerning data protection
If you have questions concerning data protection you are welcome to send us an email at info@espacos-web.com. We shall be pleased to respond to your enquiries as promptly as possible.
a) The user agrees not to reproduce, duplicate, copy, sell, resell or abuse any part of the Service, without the written consent of Espaços WEB.
b) Espaços WEB may, but is under no obligation to, remove Content and Accounts that contain Content that is deemed, in our sole discretion, to be illegal, offensive, threatening, defamatory, pornographic, obscene or that otherwise infringes or violates the intellectual property.
c) Any verbal, physical, written or any other abuse (including threats of abuse or reprisals) by the customer, employee, member or officer of Espaços WEB will result in the immediate termination of the Account.
d) The user understands that the processing and technical transmission of the Service, including its Content, can be transferred decrypted and involve (i) transmissions through various networks; and (ii) changes to comply with and adapt to the technical requirements of networks or connection devices.
e) You cannot upload, post, host or send unsolicited emails, SMS or spam messages.
f) You cannot transmit any worm, virus or code of a destructive nature.
g) The user understands expressly and agrees that the Espaços WEB will not be responsible for any direct, indirect, incidental, special, consequential or exemplary loss or damage, including, but not limited to, loss of profit, benevolence, use, information or any other immaterial losses (even if Espaços WEB has been advised of the possibility of such losses), resulting from:
(i) use or inability to use the service;
(ii) the cost of purchasing substitute goods and services resulting from any goods, data, information or services purchased, messages received or transactions carried out through or from the service;
(iii) unauthorized access or alteration of your transmissions or data;
(iv) third party statements or conduct about the service;
(v) or any other matter related to the theme.
Espaços WEB's failure to exercise or to enforce any right or clause in this Privacy Policy does not constitute a rejection of these rights or clauses.
In case you have any questions regarding this privacy policy and our products and services privacy and/or write us a complain, feel free to contact us at:
Espaços WEB
e-mail: info@espacos-web.com